At Nomad Coatings, we stand behind the durability of our commercial work. Every project is backed by a structured 1–2 year warranty designed to give Property Managers, General Contractors, and Building Owners confidence that your coated surfaces will perform as intended.
Our warranty principles are simple:
clear standards, fast communication, and transparent responsibility.
Warranty Coverage
1-Year Warranty for General Contractors (GC)
Covers workmanship-related defects identified after project completion.
2-Year Warranty for Direct-to-Owner (DTO) Clients
Extended coverage for building owners and facility managers.
The warranty period begins on the date the project is officially completed and turned over.
What Our Warranty Covers
✔ Adhesion Failure
Peeling, flaking, or blistering caused by improper surface prep or application.
✔ Visible Application Defects
Runs, drips, misses, or uneven coverage attributed to workmanship.
✔ Primer or Coating Failure (When Applied by Us)
If the system fails under normal conditions and was installed according to specifications.
✔ Touch-ups Related to Workmanship
Deficiencies within the original contracted scope.
What Is Not Covered
✘ Damage Caused by External Conditions
Moisture intrusion, leaks, plumbing failures, roof issues, condensation, flooding.
✘ Substrate or Structural Movement
Drywall cracking, settling, rust development, EIFS/masonry failures not related to application.
✘ Operational or Occupant Damage
Impact marks, scrapes, forklift/carts, furniture, tenants, vandalism.
✘ Surfaces Not Included in the Original Contract
Areas or substrates outside the agreed scope of work.
✘ Weathering & Environmental Exposure
UV fading, extreme weather, chemicals or cleaning agents not approved for coated surfaces.
✘ Improper Maintenance
Unauthorized cleaning methods or use of abrasives/chemicals.
✘ Natural wear and tear over time
This includes gradual fading, minor surface dullness, or slow changes in appearance caused by everyday use, environmental exposure, and the natural life cycle of coatings.
Warranty Callback Process
Our process is fast, organized, and designed to minimize disruptions to your operations.
1. Initial Contact
When you contact us regarding an issue, we begin with a brief assessment to understand the problem.
You may be asked:
- When did the issue start?
- Has there been any leak, moisture event, or physical impact?
- Has the surface been recently cleaned or maintained?
- Is the issue spreading or localized?
- Can you provide a brief photo or description?
This helps determine whether the case appears warranty-related.
2. On-Site Evaluation
All warranty inspections follow the PCA Industry Standards for professional coating evaluation.
This means that surfaces are inspected:
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Under normal lighting conditions (not extreme shadows or specialty lighting)
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From a standard viewing distance of 4–5 feet
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After the coating has fully cured/dried
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Without using magnification or close-up photography
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With consideration for the specific substrate and environment
These criteria ensure a fair, industry-approved assessment of whether a coating issue is related to workmanship, external factors, or natural wear.
During the on-site evaluation, we:
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Review the affected area under proper lighting
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Compare the surface against PCA Workmanship Standards
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Identify possible root causes
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Confirm if the issue qualifies as a warranty case
After inspection, you receive a clear written assessment and recommended next steps.
3. Approval & Scheduling
If approved as a warranty case, we coordinate a repair schedule based on building operations and access requirements.
If the issue falls outside warranty scope, we provide:
- An explanation
- Optional repair proposal
4. Warranty Repair Completion
A dedicated crew completes the warranty work with the same standards as the original project.
After completion, we perform a final quality check to ensure the repair meets professional expectations.
Our Warranty Philosophy
“Our work — and our warranty — follow the PCA Industry Standards.
We inspect coatings the same way professionals across the country do: from a standard viewing distance, under proper light, and with a focus on real-world performance — not unrealistic microscopic detail. A warranty is not a formality. It’s a promise that our work will continue to perform the way we said it would.”
— Safety Manager, Nomad Coatings
We approach every callback with full accountability.
No vague language, no unclear boundaries — only clear standards and reliable follow-through.
Why Facility Managers and GCs Choose Nomad Coatings
✔ Transparent standards
Clear definitions of what is and isn’t covered.
✔ Fast communication
Quick acknowledgment and scheduling for inspections.
✔ OSHA-compliant workmanship
Every repair follows the same safety protocols as our production work.
✔ Commercial-grade systems
All coatings applied according to manufacturer specifications (Sherwin-Williams, PPG, Benjamin Moore, Tnemec).
✔ Long-term value
A structured warranty program that protects your investment and reduces operational downtime.
Service Area (Dallas–Fort Worth Metroplex)
Dallas • Fort Worth • Addison • Plano • Irving • Richardson • Frisco • McKinney • Keller • Flower Mound • Lewisville • Grapevine • The Colony • Arlington • Denton • and surrounding areas.
Need Warranty Support?
We’re here to help — quickly and professionally.
Nomad Coatings provides a 1-year warranty for General Contractors (GC) and a 2-year warranty for Direct-to-Owner (DTO) clients. The warranty starts on the official project completion date.
Nomad Coatings at a Glance
- 15+ years of commercial painting experience across Texas
- OSHA-compliant and fully insured crews
- Trusted by national brands — CVS, Amazon, Westin Hotels
- Detailed estimating system covering every surface and elevation
- Focus on safety, ROI, and zero-interruption project delivery
Get Your Free Commercial Estimate
Managing or upgrading a property in Dallas–Fort Worth?
Our team will calculate a detailed, transparent estimate tailored to your building type, coating system, and schedule — without interrupting your daily operations.
Call us at (817) 382‑6004 or drop us a note through the Contact form. We’ll set up a walkthrough or review your plans, and get you a clear proposal. Let’s get it done right the first time.
